Last updated: 25 July 2026
These Terms and Conditions ("Terms") govern your access to and use of Jolle ("Jolle", "we", "us", or "our"), a customer retention platform for restaurants and retail businesses in the UAE, including the website, dashboard, WhatsApp campaign tools, and Spin-to-Win loyalty wheel (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.
You must be authorized to act on behalf of the business you register. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Jolle helps restaurants capture guest contact details through QR codes and the Spin-to-Win wheel, manage those contacts, and send WhatsApp campaigns and offers to bring guests back. Features, plans, and pricing are described on our website and may be updated from time to time.
When using Jolle, you agree to:
You may not use Jolle to: violate any law or regulation; infringe on the rights of others; transmit harmful code; attempt to gain unauthorized access to our systems; or resell or sublicense the Service without our written consent.
Guest contact data you collect through Jolle belongs to your business. Jolle acts as a data processor for this information and will not use it for purposes other than providing the Service, as described in our Privacy Policy.
The Jolle name, logo, software, and platform are the property of Jolle and its licensors. These Terms do not grant you any rights to our trademarks or branding except as needed to use the Service.
We aim to keep Jolle available at all times but do not guarantee uninterrupted access. We may suspend or modify the Service for maintenance, updates, or due to circumstances outside our control, including third-party services such as WhatsApp.
You may close your account at any time. We may suspend or terminate accounts that violate these Terms, misuse the Service, or remain unpaid after the applicable grace period. Upon termination, your right to use the Service ends, though certain provisions of these Terms will continue to apply.
To the maximum extent permitted by law, Jolle is not liable for indirect, incidental, or consequential damages arising from your use of the Service, including loss of revenue, data, or goodwill. Our total liability for any claim is limited to the amount you paid for the Service in the three months preceding the claim.
We may update these Terms from time to time. We will notify you of material changes through the website or by email. Continued use of Jolle after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law principles.
If you have questions about these Terms, please contact us at support@jolle.ae.